Returns & Exchanges

At Toybox, we want you to love your new look, so we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't the perfect fit, we are here to help you find an alternative or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging and include the packing slip provided in your digital return confirmation.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label sent to your email and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to any authorized carrier location and keep your tracking number handy until your refund is processed.